Records Management

Manage and govern the lifecycle of important electronic business information with OpenText Records Management software systems.

“Using the OpenText records management and classification practices, we have been able to reclaim over one terabyte worth of storage space as people are cleaning up in addition to classifying content. It is estimated that we will reduce the legal fees associated with e-discovery by 50 percent annually.”

Scott Granger, Manager, Intranet Portals and Content Management at Sprint

Records Management Software Systems

Electronic records management programmes reduce risk and cost. That’s the bottom line. A disciplined, enterprise-wide records management strategy ensures organisations can comply with external regulations and internal policies by managing the retention and disposition of content. When corporate information sources are brought under central information governance, there is a level of consistency that is not possible with disparate systems. Policy can be consistently set and enforced across all the content sources. It’s also the one strategic move organisations can make to minimise the risk of unmanaged information. Organisations gain control – ensuring relevant and pertinent information can be found in a timely manner. If the information does not exist, the organisation will be able to authoritatively demonstrate that the content was dispositioned in compliance with policies, laws and regulations.

By providing a structured and transparent way to maintain records from creation through to eventual disposition, Records Management enhances corporate accountability, ensures regulatory compliance, and minimises the risks associated with audit and litigation.

Establish consistent, auditable and defensible Information Governance across your business

Enterprise information is growing at an exponential rate, where business applications are moving from the desktop to a variety of mobile devices and where information itself resides anywhere – on premise or in the cloud. The firewall is no longer the “boundary” of the business, making it harder than ever to enforce information management policies and ensure compliance.

Companies everywhere are realizing the value that an Information Governance initiative can have for their business—in more ways than one. With the amount of information growing at an exponential rate, new regulations and policies are constantly coming into effect, and this has increased both the need for, and value of, Enterprise Information Management.

Best practices and solutions that help meet compliance and risk mitigation mandates imposed by law, regulators, or internal quality standards are complemented by a keen focus on developing ways to capitalize on the kinds of productivity and efficiency gains that grow out of an asset-management approach to corporate information. Enterprise Information Management (EIM) solutions can help companies deliver a governance program to deal with corporate information, the consumers and creators of that information, in the context of real business processes.

Successful Information Governance programs demand that companies balance the needs and priorities to mitigate legal and business risk, take advantage of information to drive business value, and minimize the costs of managing information.

OpenText Records Management

Deliver complete, comprehensive lifecycle management for all of your corporate records and information holdings, in paper or electronic format.

  • All content types, all in one archive.
  • Accelerate your time to compliance.
  • Optimize email server and lead applications and ensure legal and organization compliance

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OpenText Content Suite Platform

A fully featured, highly scalable, Web-based imaging, document management, workflow, search, records management, and archiving system with a secure, single platform for organizing and sharing electronic and physical content across the enterprise.

  • Integrate content into business processes
  • Deliver and share content in its full business context
  • Maximize the value of content while minimizing the risks and costs associated to the content
  • Enhance content security and integrity
  • Provide a cohesive platform for a holistic information governance program

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Establish a highly defensible, completely transparent records management program as part of a broader information governance strategy while automating policy application tasks for business users.

  • Reduce litigation risk, eDiscovery and storage costs
  • Improve compliance, security, and user productivity
  • Save time in addressing the need to classify huge volumes of legacy content, email, and social media

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Email Solutions

Securely store and govern email, ensure compliance with internal policies and industry regulations, while providing end users with seamless access to corporate data.

  • Eliminate transitory email in a defensible and consistent manner
  • Identify, retain and safeguard email from deletion
  • Provide users with an optimal email experience

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OpenText File System Archiving

Automate the capture of shared file systems into a single repository to ensure content integrity, avoid redundancy, reduce storage costs, and enable records management.

  • Reduce data redundancy and IT footprint.
  • Centrally store data within a manage repository.
  • Provide seamless access for end users.

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OpenText Application Governance & Archiving for Microsoft SharePoint

More effectively manage SharePoint sites to enforce broader compliance and archiving policies, open access to all enterprise content, and lower ongoing administration and storage costs.

  • Accelerate and govern the rollout of SharePoint Sites.
  • Consistent compliance and archiving policies across all enterprise content.
  • Improve user productivity by providing access to content from numerous enterprise. sources directly through SharePoint in the context of business applications and processes.

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OpenText Web Experience Management

Create and deliver dynamic, targeted interactions across multiple touch points with this solution built for high-performance, enterprise-scalable, and transaction-oriented web applications.


  • Leverage responsive design to display content consistently across mobile devices
  • Increase revenue by satisfying customers with compelling experiences and meaningful conversations
  • Take advantage of every customer touch point with device neutral, content-centric experiences

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OpenText Tempo Social

Create a social workplace, augment your social marketing activities, and build a more social intranet to improve collaboration, enrich user experience, and extend communications.


  • Connecting with user, partners and customers through conversation
  • Getting closer to customers in a way that drives cost efficiencies
  • Integrating business functions with the social infrastructure!

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