After the integration project that made your business better, more efficient and more profitable, you started to observe a real benefit. All your business processes are running smoothly, your employees and customers are also very satisfied with this situation. What on earth is that? Did significant task changes occur suddenly in system users? Then you need a team that will teach the system to the new team. But an unexpected failure occurred in the system and the problem needs to be solved urgently, right? Don’t worry!
SAP and OpenText Support Services
Considering support services as a separate business line, Çözümevi offers services to more than 200 customers with its expert support staff. Apart from project consultancy, all kinds of support needs related to the new systems used are resolved under the supervision of SAP and OpenText certified expert teams. These needs can sometimes be the intervention to an error or first-level user support, or sometimes a process change or the commissioning of a new need. At this point, each customer is served with flexible models created in line with their needs, and support is provided for the continuity of corporate SAP and OpenText systems.
Under the roof of Çözümevi who are relying on their years of experience as a company in support services, their SAP and OpenText expertise, and their competent consultant staff, more than 100 BASIS projects, as well as more than 500 installations and more than 30 upgrade and migration projects have been successfully completed.
Complete Maintenance Services with End-to-End Management
Çözümevi offers end-to-end management options in order for companies using SAP and OpenText can efficiently manage the continuity and performance of their business processes.
- Safe, up-to-date, redundant, high-performance systems
- Problems that disappear before the user notices
- Experienced expert consultant staff
- Disciplined, fast and meticulous work processes
- 360 degree system management
- Management of all products in SAP and OpenText family
- Minimizing downtime and risks
- Securing systems with the Disaster Recovery option
- Possibility of outsourcing all hardware and software needs